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The impact of good communication skills on individuals' careers, their client relationships and their firm's inner workings is hard to quantify, but undeniable.
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Understand the Importance of Good Communication Skills
Personal Development - 1 hour
- Understand how communication can impact your firm and your career
- Learn the fundamental challenges of communication
- Explore the connection between good communication and strong leadership
- Develop a plan to get better at communication
- Commit to a course of action
![](https://prolaera.com/wp-content/uploads/2020/07/Improve-Listening-Skills.jpg)
Improve Your Listening Skills
Personal Development - 1 hour
- Learn to listen well
- Put away distractions
- Increase your empathy and practice emotional intelligence
- Ask questions that will lead to quality information shared
- Commit to a course of action
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Improve Your Speaking Skills
Personal Development - 1 hour
- Explore how to begin with the end in mind
- Organize your thoughts and content
- Get and keep participant attention
- Tailor your message to your audience
- Commit to a course of action
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Create Deeper Relationships
Personal Development - 1 hour
- Ask insightful, well-thought-out questions
- Connect to other people’s emotions
- Choose an effective communication style for each individual
- Find your voice in meetings
- Commit to a course of action
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Develop Your Personal Brand
Personal Development - 1 hour
- Use appropriate humor
- Incorporate story telling
- Develop a script for small talk
- Remember people’s names
- Make the most of your LinkedIn profile
- Commit to a course of action
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![](https://prolaera.com/wp-content/uploads/2020/07/Improve-Your-Writing-Skills.jpg)
Improve Your Writing Skills
Personal Development - 1 hour
- Write for your reader
- Be brief, yet specific
- Be transparent and convey a specific message
- Avoid common writing errors
- Write a business letter, proposal or article for publication
- Commit to a course of action
![](https://prolaera.com/wp-content/uploads/2020/07/Be-Proactive-Challenging-Situations.jpg)
Be Proactive in Challenging Situations
Personal Development - 1 hour
- Give quality constructive feedback
- Seek the feedback you need to hear
- Initiate a difficult conversation
- Commit to a course of action
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![](https://prolaera.com/wp-content/uploads/2020/07/Avoid-Barriers-Effective-Communication.jpg)
Avoid the Barriers to Effective Communication
Personal Development - 1 hour
- Gain focus and minimize distractions
- Avoid negative body language
- Mitigate stress
- Manage your email inbox
- Commit to a course of action