The Basics

How do I change my password?

To change your password, navigate to the following page:

  1. From the left-hand navigation menu, select My AccountProfile.
  2. Next, click the “Change Password” link in the lower left-hand corner of the panel.
  3. Type in your new password and click the “Update” button.

What do I do if I forgot my password?

If you forget your password, follow these simple steps to reset your account:

  1. Go to the Prolaera login page and click the “Forgot password?” link.
  2. When prompted, enter the email address that you used to create your account and an email with instructions will be sent to you to reset your account.

Adding Licenses and Certifications

How do I add a new license?

To add a new license, navigate to the following page:

  1. From the left-hand navigation menu, select My AccountLicense.
  2. Next, select the type of license that you hold along with the corresponding regulator.
  3. Complete the required text fields and click submit in the bottom right hand corner of the panel to create your license.

How do I edit a license?

To edit a license, navigate to the following page:

  1. From the left-hand navigation menu, select My AccountLicense.
  2. Next, click on the small pencil in the top right hand corner of the box of the desired license that you wish to edit.
  3. Make the necessary edits and then select the “Submit” button.

How do I delete a license?

To delete a license, navigate to the following page:

  1. From the left-hand navigation menu, select My AccountLicense.
  2. Next, click on the small pencil in the top right hand corner of the box of the desired license that you wish to delete.
  3. Select the “Delete This License” link in the bottom left hand corner of the panel and confirm removal.

How do I add new CPE hours?

To add new CPE hours without certificates of completion, navigate to the following page:

  1. From the left-hand navigation menu, select My DashboardCPE Certificates.
  2. Select the green “Add Hours” button in the top right hand corner of the page.
  3. Select the “Hours Without Certificates” button and then fill out the required text fields and select the green “Add Hours” button in the bottom right hand corner of the panel to submit the new hours.

 

To add new CPE hours with certificates of completion, navigate to the following page:

  1. From the left-hand navigation menu, select My DashboardCPE Certificates.
  2. Select the green “Add Hours” button in the top right hand corner of the page.
  3. Select the “Hours With Certificates” button and then fill out the required text fields and select the green “Add Hours” button in the bottom right hand corner of the panel to submit the new hours (When uploading your certificate of completion, make sure that it is in PDF format).

How do I upload a certificate of completion?

To upload a certificate of completion, navigate to the following page:

  1. From the left-hand navigation menu, select My DashboardCPE Certificates.
  2. Select the green “Add Hours” button in the top right hand corner of the page.
  3. Select the “Hours With Certificates” button and then click on the “Upload Certificate” button on the right hand side of the panel. In order to see a preview image of your certificate, please make sure that your certificate is in PDF file format.
  4. Once all required text fields have been filled out, scroll down to the bottom of the panel and select the green “Add Hours” button to submit your new certificate.

*If you decide later to change a certificate of completion and replace it with another one for any reason, follow the instructions outlined in Step 1 listed above and then select the “Re-Upload” option from the green “Action” drop-down button. Once there, click on the “Upload” button to upload your new certificate of completion in PDF file format.*

How do I view a list of my certificates?

To view a list of your certificates, navigate to the following page:

  1. From the left-hand navigation menu, select My DashboardCPE Certificates.”

How do I edit a certificate?

To edit a certificate, navigate to the following page:

  1. From the left-hand navigation menu, select My DashboardCPE Certificates.
  2. Select the green “Action” button and then the “Edit” option from the drop-down menu for the certificate that you wish to make changes to.
  3. Make your desired changes and then scroll to the bottom of the panel and click the green “Update” button.

Navigating the Dashboard

If I'm tracking more than one license, how do I quickly toggle between licenses to view my individual progress for each license?

To toggle between each one of your licenses, navigate to “My Dashboard > Overview” and then select the respective tab of the license that you’d like to view and you’ll be presented with your current compliance status and requirements of the corresponding regulator.

How do I view a more detailed breakdown of my current compliance status?

To view a more comprehensive breakdown of your current compliance status for all of your licenses, navigate to the following page:

  1. From the left-hand navigation menu, select My DashboardCompliance” or click on one of the tracking gauges on your dashboard.
  2. Once there, you’ll be able to utilize the tabs to toggle between multiple licenses that you’ve uploaded into Prolaera to track your compliance. In the first panel, you’ll be presented with various categories for your selected regulator as well as intricate information that includes short excerpts of the requirements along with a link to each respective Board’s CPE requirements.
  3. In the next panel, Prolaera provides you with a detailed compliance calculation table for your convenience. This calculation table categorizes the courses you’ve added in multiple different ways. It will separate your hours by the major category it falls into as well as the delivery method and display the total number of hours that you’ve earned in the process.

How do I view/resume my latest course activity?

To view latest course progress, navigate to the following page:

  1. From the left-hand navigation menu, select “My Dashboard > Overview.”
  2. Scroll down until you find a panel titled “Latest Course Activity.”

 

To access your individual learning plan where you can view your current course progress and activity, navigate to “My Dashboard > Learning Plan.” In your learning plan, you’ll be able to view your various learning tracks along with individual self-study and webinar courses.

How do I view/register for upcoming events and other invitations?

To view and RSVP for upcoming events and other invitations, navigate to the following page:

  1. From the left-hand navigation menu, select “My Dashboard > Overview.”
  2. Scroll down and look for a panel on the right-hand side of the page titled “Your Upcoming Events and Invitations.”
  3. Once there, to RSVP for an event, simply look for the event that you are looking to attend and click on the “RSVP” that corresponds with the event that you’d like to register for.
  4. Next, click on the green “Register” button to confirm your registration.

How do I view/add additional learning tracks?

To view/add additional learning tracks, navigate to the following page:

  1. From the left-hand navigation menu, select “My Dashboard > Overview.”
  2. Once there, scroll down until you find the panel titled “Your Tracks.”

How do I view/finish incomplete evaluations?

To view/fill out incomplete evaluations, navigate to the following page:

  1. From the left-hand navigation menu, select “My Dashboard > Overview.”
  2. Scroll all the way to the bottom of the page and locate the panel titled “Incomplete Evaluations.”
  3. Next, select the evaluation that you wish to complete, fill out the required text fields, and submit the evaluation.